RETURNS & EXCHANGES

Your order will be shipped within * days.


After your order is confirmed, you will be informed about the shipping process.

You can exchange or return your order within * days following the day you receive it, within the framework of the following criteria.

It is important in terms of health and hygiene; We kindly ask you to send the unused version of the product undamaged, with all its tags on and undamaged, to the address below using the Mng Cargo code of **********.



NUR KARAATA


MANSUROĞLU MAHALLESİ 1593/1 SOKAK NO: 2 D: 17 BAYRAKLI IZMIR

+90 536 863 30 63

Mng Cargo Customer Code: **********

*Only exchanges are made for discounted products; returns are not accepted.


As it is clearly stated in the "Regulation on Distance Contracts" section of the exceptions to the Right of Withdrawal published by the Ministry of Customs and Trade, the products sold by our company fall into the category of products for which the Right of Withdrawal cannot be exercised.



PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL:


Underwear undergarments, swimwear and bikini bottoms, make-up materials, disposable products, goods that are in danger of spoiling quickly or that are likely to expire Products that are not suitable for return in terms of health and hygiene if the package is opened by the BUYER after delivery to the Buyer, products that are mixed with other products after delivery and cannot be separated due to their nature, Goods related to periodicals such as newspapers and magazines, except those provided under the subscription agreement Return of services performed instantly in electronic environment or intangible goods delivered instantly to the consumer, audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if their packaging has been opened by the BUYER, as per the Regulation It is not possible.


In addition, before the expiry of the right of withdrawal, it is not possible to exercise the right of withdrawal regarding the services that have been started with the approval of the consumer, in accordance with the Regulation.